Logistics terms
freight
Free free shipping
delivery
Normally, the order will be shipped within 5 working days after payment, otherwise we will provide special instructions elsewhere on the website, or you will receive an email notification informing you that a certain item in the order has been delayed. The expected delivery date we have provided is only an estimate. Due to certain reasons, orders may be delayed or shipped separately. All purchases made through this website are made in accordance with the shipping contract. This means that the risk of loss and ownership of such items will be transferred to you after handing them over to the carrier.
Delivery address
We only support delivery to China, Japan, and India. If you are outside of these four countries, shipping will not be supported. A complete and correct delivery address is essential. Once your order is ready for shipment or has already been shipped, we will not be able to change the delivery address. If the package is returned to us due to an incorrect or incomplete address provided by you or your agent, we will immediately contact you for correction and charge additional shipping fees to resend the package. You must provide daytime phone numbers for all orders. Sometimes packages may be returned due to non delivery. When the carrier returns undeliverable packages to us, please contact us to arrange for reshipment.
Delivery time
When you place an order on this website, you will receive an email with shipping information from the website. Please check your registered email inbox to understand the status of your order. In addition, you can view shipping information through "My Account" ->"Order History" after logging into our website. If your shipping address is in China or Japan, the product is usually delivered within 3 working days after receiving the shipment. If your shipping address is in India, the product is usually delivered within 4 working days after shipment.
Customs duty
Customs duties will be borne by this website.